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Government Restrictions with effect from 1 July 2023

A guide to the steps to take if you currently supply single-use plastic tableware or cutlery.

This guide is being published in line with upcoming Government Restrictions which come into effect on 1 July 2023.

How to prepare:

  • Stop ordering and providing the banned products
  • Order alternatives as soon as possible

Consider what to do with any excess stock:

  • Do not stockpile unused products as you are no longer permitted to sell or provide them for free to customers.

Inform your team and customers:

  • Tell your team about the changes and how your business is going to avoid or replace plastic tableware or cutlery.
  • Train staff to communicate the change to your customers.
  • Help your customers by communicating the change early.
  • Remind customers that the bans have been introduced by the Government. They apply to all businesses and are not optional.

Factors to consider when choosing an alternative product:


Can you communicate with the customer about what they should do with the product at the end of its life either through labelling or signage?

Product Performance

Understanding how the product or packaging performs for your purposes is important to delivery the best outcomes for you and your customers.

  • Does the product or packaging need to be leak proof?
  • Does the product or packaging need to withstand high temperatures?
  • Does the product or packaging need to be durable?

Product Process

Understanding how the product or packaging is made means you can choose an option that uses fewer resources and produces less greenhouse gas emissions.

  • How is the product or packaging produced?
  • What resources are required for its production, including raw material inputs, energy and its source, and water use?
  • Is the product or packaging certified to a particular standard?

Production Location

Understanding where the product or packaging is made allows you to consider the greenhouse gas emissions involved in its transport.  Generally, choosing products or packaging made in Aotearoa New Zealand reduces greenhouse gas emissions from transport.

  • How far does the product or packaging have to be transported to be used?

For quick and easy ordering, fast delivery, and quantity break pricing – and to enhance your sustainability story – please visit: | 0800 237 422 |

About the author

Veronica Aris

Veronica Aris

Veronica has more than 20 years in senior management roles, leading marketing and sales strategies that include primary care consumables, pharmaceuticals, natural health care supplements, consumer and safety products within B2B and B2C.

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